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    Privacy Policy

    Last updated: September 8, 2026

    Armstrong Roadside ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit armstrongroadside.com or use our towing and roadside assistance services.

    Information We Collect

    We may collect the following types of information:

    • Contact information — name, phone number, and email address you provide when requesting a tow or quote.
    • Service details — pick-up location, drop-off location, vehicle type, drivetrain, and a description of the problem.
    • Usage data — IP address, browser type, device type, pages visited, and referring URLs.
    • Location data — approximate location derived from your IP address or the address you enter when requesting service.

    How We Use Your Information

    • To dispatch a tow truck and provide roadside assistance.
    • To communicate with you about your service request.
    • To respond to inquiries and provide customer support.
    • To improve our website, services, and marketing efforts.
    • To comply with legal obligations.

    Cookies & Tracking Technologies

    We use cookies and similar tracking technologies to track activity on our website and store certain information. Tracking technologies we use include:

    • Google Analytics (GA4) — collects anonymous usage data to understand how visitors interact with our site.
    • Google Tag Manager (GTM) — manages tags and tracking pixels.
    • Google Ads — conversion tracking to measure ad campaign performance.
    • CRM tracking — form submissions are sent to our customer relationship management system to process your request.

    You can instruct your browser to refuse cookies or to alert you when cookies are being sent. If you do not accept cookies, some portions of our site may not function properly.

    Third-Party Services

    We rely on third-party services such as Google, our CRM provider, and WhatsApp to operate our website and deliver services. These third parties have their own privacy policies governing how they use your information.

    Data Sharing & Disclosure

    We do not sell your personal information. We may share your information with service providers who assist us in operating our business (such as our CRM and dispatch systems), with drivers assigned to your service request, and when required by law.

    Data Retention

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal, accounting, or reporting requirements.

    Your Rights

    Depending on your location, you may have the right to access, correct, or delete your personal information, and to opt out of certain processing. To exercise these rights, contact us at service@armstrongroadside.com or call 888-977-6671.

    Children's Privacy

    Our website is not directed to children under 16, and we do not knowingly collect personal information from children.

    Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

    Contact Us

    If you have questions about this Privacy Policy, contact us at:
    Email: service@armstrongroadside.com
    Phone: 888-977-6671